Plymouth Computer and Laptop Repairs, Plymstock Computer Repairs, charges for repair


* Judged the Best Computer Repair Company - Plymstock in the 2016 AI Business Excellence Awards

We believe our charges are transparent and very fair, representing excellent value for money as we do not maintain expensive high street shop premises.  We operate on a two tier basis being workshop based repairs and home visits within the local area.  Please see the Price Guides below.

We are not VAT registered so unlike larger companies, we will not have to charge you an extra 20% on top! 

All business is subject to our Terms and Conditions of Business, a printable version of which is available here


Repair: Preliminary (At-A-Glance) Diagnosis Only FREE
If WE Are Unable To Fix It (not including non economically viable repairs) FREE
Typical Investigative Hardware diagnosis PC (Tower Type) £ 40
Typical Investigative Hardware diagnosis Laptop £ 50
PC (Tower Type) Service £ 50
Laptop Service including Fan Cleaning and New Processor Cooling Paste £ 57
PC or Laptop Software Repair £ 50
Virus, Malware and Spyware Removal Typically £ 50
Windows 10 Operating System Installation £ 50
Windows 8 Operating System Installation £ 50
Windows 7 Operating System Installation £ 50
Windows Vista Operating System Installation £ 50
Data Backup / Transfer (per user) £ 25
E-mail Data Backup / Transfer eg: Outlook (per user) £ 25
Data Recovery (click here to find out more) -
Hard Drive Erase (Certificated)(Free if for a machine being recycled by us) £ 20
Combined Data Backup and Hard Drive Erase £ 45
Laptop Screen Replacement £ 40
Laptop Power Socket Repair Unsoldered Type typically £ 50
Laptop Power Socket Repair Soldered Type from £ 90
Recycle your Old Laptop / PC (incl. Certificated Data Wipe) FREE

HOME VISIT LABOUR CHARGE GUIDE (please check locations covered below)

Home Visit (Includes 1st Hour labour) (Majority of basic repairs are done in this time) £ 50
Home Visit Subsequent Half Hours £ 20
Stand-Alone Computer Collection and Subsequent Return and Re-installation £ 50
Wireless Router Install or diagnostics from £ 50
Printer Installation £ 50
Personal Tuition At Your Home (£ 50 minimum 1st hour then £ 20 Per Half Hour thereafter) £ -
Computer Personal Shopper (Per Machine) £ 50
Recycle your Old Laptop / PC (incl. Data Wipe) FREE

Areas covered Plymstock (all districts), Hooe, Oreston, Elburton, Wembury, Heybrook Bay, Brixton, Yealmpton, Newton Ferrers and Noss Mayo, Ermington, Ugborough, Holbeton, Modbury, Sherford, Plympton, Laira, Mount Gould, Lipson, Crabtree, Efford, Leigham, Prince Rock, Cattedown

Areas requiring additional £ 15 supplement to "Home Visit"  (to cover driving time both ways and mileage) Lee Mill, Ivybridge, Rest of Plymouth

If your area is not mentioned Please call for a price

Dependent on the circumstances, it may be more appropriate to remove the machine to take back, test and run on a work bench, in which case the rate once returned would reduce to our Workshop Guide above or we may be able to quote you a price or failing that, £15.00 per half-hour if the type of work is unclear or not listed.   If we do take your machine back to our workshop then we would not charge you for the return travelling back to your premises unless the return is to an additional supplement area mentioned above.


We can sometimes give you a free estimate by phone or by visit if the amount of work is unclear.  Please bear in mind that with estimates, sometimes it's impossible to accurately estimate the exact cost.  With some jobs you simply cannot tell what's involved until you actually work on the machine.  In this instance we promise to keep you informed at all times, offer honest advice and if appropriate suggest alternative solutions.  In addition we pledge to you that we will automatically charge at the lower rate if a job takes less time than the estimate.

For some larger jobs we may be able to quote a fixed price for the job or for say a commercial contract we may be open to negotiate a tailor made solution.

Computer Personal Shopper is a service whereby we take the strain of technology off of your mind.  We discuss with you what your requirements are and then we find the best match for your needs.  Most of our customers come back to us time and again to use this service and recommend their friends as we often save them hundreds of pounds and they get the exact machine that they want within their budget.

Website and hosting charges vary dependent on the requirement and therefore an individual quote would be prepared.

We require payment by cash, card, internet transfer or cheque on completion of the work or if by prior written agreement with businesses on an absolutely and strictly 30 day net basis.

Please note that under no circumstances will Phil Guy Computer & Repairs be liable for data loss when we perform equipment maintenance. We strongly recommend that you back up your data on a separate medium ( for example by DVD, external hard-drive, USB stick or on-line) on a regular basis. All business is subject to our Terms and Conditions of Business, a printable version of which is available here.